ParveenMemberMarch 11, 2022 at 9:00 PM
I am writing to express my dissatisfaction about the a laptop which i brought two month ago from your shop. I ordered online and you delivered the HP Notebook 14 inch Laptop to my home. When i received the laptop it was working well. But after two months its mike and speaker made noise and completely stop working from there on.
Next day i called your service adviser and explained the problem as stated above. I was told that a technician was going to be send to check the issue in next two to three working days .However nobody has send till date and all that was ten days ago.
I was checking my purchase warranty and according to that you have to repair or replace within the one year of warranty period. Therefore to resolve the issue i would appreciate if you replace with the new laptop . Otherwise i don’t have another option to take the legal action about this situation.