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  • Parveen

    Member
    March 11, 2022 at 9:00 PM
    150 Network Points
    Activity Points 1300

    Dear Sir/Madam

    I am writing to express my dissatisfaction about the a laptop which i brought two month ago from your shop. I ordered online and you delivered the HP Notebook 14 inch Laptop to my home. When i received the laptop it was working well. But after two months its mike and speaker made noise and completely stop working from there on.

    Next day i called your service adviser and explained the problem as stated above. I was told that a technician was going to be send to check the issue in next two to three working days .However nobody has send till date and all that was ten days ago.

    I was checking my purchase warranty and according to that you have to repair or replace within the one year of warranty period. Therefore to resolve the issue i would appreciate if you replace with the new laptop . Otherwise i don’t have another option to take the legal action about this situation.

    Your faithfully

    Parveen

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