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  • Kapil

    May 5, 2022 at 2:42 PM

    Dear Sir,

    I am writing this letter to inform you that recently I lost my bag while I travelled to Germany last week.

    The brand of bag is PANDA, and the price was $2000 when I bought last month. The color was brown, It has total three pockets in which one is in the middle and two are in sides. It is made by Italy, and the material is leather. A plethora of clothes and a diary kept inside my bag so approximately the total cost of bag is around $3500.

    My flight was on 1st January,2022 from the Jeddah, and it was transiting flight so I had to take a stop at Dubai for 2 hours. When I arrived at Berlin airport, I was waiting for my luggage for an hour but didn’t get my bag, so I contacted to authorized person and they struggled to find my luggage, but unfortunately, they could not able to help me.

    As per the regulation, I had taken travel insurance with booking of my flight ticket which is also covered the lost items. I request to provide me details for procedure of claim to lost items.

    I look forward to hearing from you at your earliest convenience.

    Yours faithfully,


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