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Dear Sir/Madam,
I am Sonali, one of the regular customers of your supermarket. I am writing this to complain about mismanaged furniture which caused a injury to my hand.
I met with a minor accident when I was shopping at second aisle of food section while searching for an item on the top shelf. A protruding iron nail on the shelf injured my right hand causing me to go through a lot of pain.There was lack of first-aid and was provided very little help from management.Later, that day I had to take tetanus injection which was again stressful for me.
Most of the shelves in the supermarket are mismanaged which have caused inconvenience for a lot of customers.Since there is an increase in number of older people who visit these days to the supermarket ,they are much likely to get injured due to such careless incidents.
I suggest that regular inspections and an increase in vigilance can avoid such accidents in future.
Thank you.
Yours faithfully,
Sonali
