NIL AdminAdministratorJuly 9, 2021 at 7:14 PM
I am writing to you regarding the laptop that I lost on my last holiday trip to France that was covered by the travel insurance I had for the same trip.
The laptop is a 13 inch MacBook pro silver color with red cover in a black backpack. It has 550 GB storage and 8 GB RAM and the charging cable was in the same bag. On the cover there is a picture of a gray horse sticked (STUCK)to it with some glittery stones.
I probably lost it in (at)the airport when I was checking my luggage near the gate number 6. I was helping my kids to carry their bags and put my backpack on the seat in the waiting area. We were late for our connecting flight, so I had to harry up and run to reach gate number 3A. When I got on the plane, I realized that I forgot my laptop and started looking for it.
I would be grateful if you can consider my request to reimburse the value of my lost laptop according to the travel insurance policy contract that I had with your company.
I look forward to hearing from you at your earliest convenience.
Band Score: 2.5/3.0