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Dear Sir or Madam,
I am writing this letter to give our company’s feedback on the all-day meeting held at your hotel premises.
The majority of the participants were quite fond of the amenities and facilities that your hotel offered especially the large halls, plenty of chairs and tables, a large projector screen, etc. We all agreed that the hotel staff was very friendly and also courteous when approached.
However, a lot of the participants were not happy with the catering services. Complaints regarding the food served cold and lack of variety of dishes were some of the concerns. A few even pointed that the food was a tad bit spicy and the number of starters was insufficient.
As a suggestion, we all would love it if you would make improvements in the catering section. The food must be served piping hot to enjoy it to the fullest. Also, a name card of the spice level of the food could be mentioned to keep people aware of the spice content. More variety of cuisines like including lots of starters and introducing a live counter are some other suggestions.
I hope you would consider our feedback and make the necessary amendments for our next meeting in September at your hotel.
Yours faithfully,
Paul Hinder
