MadhumithaMemberAugust 23, 2021 at 3:01 PM
I am writing to let you know that I have recently lost my mobile phone on my vacation last week. I have opted travel insurance from your company, and would like to claim the cost of my lost phone.
I had been on a trip to Singapore last week, where I had taken along my Apple iPhone 12 pro max. I had purchased it for INR 90,000, just the week before my vacation, hence it is brand new. The color of the phone is steel grey and I have also equipped it with a mobile cover worth INR 5000, to prevent accidental damage.
I lost the phone when I was having dinner at a restaurant on the last day of my trip. I am not sure if it was missed or have been stolen. I immediately informed the restaurant manager , but it could not be found.
Since I have included my mobile phone in the insurance cover, I am entitled to ask for a refund on the lost item. I would be grateful if you could let me know the process and the documents which are to be submitted to facilitate the claim.
Looking forward to hear from you soon.