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  • Opinion Essay [Customer Reviews]

     Shahbaz updated 2 weeks, 3 days ago 10 Members · 18 Posts
  • Shahbaz

    Administrator
    November 4, 2021 at 11:17 AM
    50 Network Points
    Activity Points 7810

    Many people use customer reviews on the Internet to make decisions about what they buy.

    Are customer reviews the most useful tool to use when making a purchase?

    [Note: The format might look unfamiliar. It’s actually an opinion essay. It’s essentially asking ‘ Customer reviews are the most useful tool – do you agree or disagree’]

    • This discussion was modified 1 week, 3 days ago by  Shahbaz.
  • Yanshi

    Member
    November 5, 2021 at 5:09 PM
    140 Network Points
    Activity Points 1490

    These days, it has become essentially popular for people to look through customer reviews and experiences before carrying forward a purchase of an online product. I resonate with the fact that these reviews can significantly help us in making a right choice and avoiding any future regret. This essay will further ponder over how online feedback becomes a crucial tool in online shopping.

    With the advancement of technology, a lot of basic activities such as shopping are now being carried forward via various online platforms. However, with the comfort and convenience, also comes the insecurity and threat of the product not being up to the standards as there is no way for the costumer to have a first hand experience of the quality of an item, through the screen. Moreover, it is a prevalent practice for the online websites to add only superficial information of the product without going into much details. Therefore, public feedback acts as a perfect source of reassurance for the costumer to decide whether or not the product is worth buying.

    These days, costumers have a plethora of options that they need to make a choice from, but sometimes this privilege can turn into a balloon of confusion and dilemma, leaving the costumer baffled. In such situations, online reviews play a crucial role in pulling one out of this confusion by providing a means to compare different experiences and make the best decision. Furthermore, majority of the websites provide the option to share pictures as well, thus giving a more real life experience and helping in ending the dilemma.

    In conclusion, it is definitely a privilege to have the access to public views and opinions regarding a particular product, that certainly needs to be taken advantage of by all means. It leaves no room for any confusion or dilemma and amplifies the user experience.

    • Shahbaz

      Administrator
      November 7, 2021 at 12:51 PM
      50 Network Points
      Activity Points 7810

      * ”However, with the comfort and convenience, also comes” (the comma after ‘convenience’ is unnecessary)

      * There are no errors that stand out as obviously incorrect. Some word choices sounded a bit unusual e.g. “activities” being “carried forward” (if they meaning is ‘are done’ or ‘take place’ , then ‘carry forward’ would not fit well)

      * “provide the option to share pictures as well” (I believe you are talking about the option to share pictures in the review. This should have been clearly stated in my opinion)

      Score: 5/6

      The ideas were presented in a logical sequence. However, it is possible to improve the organization of ideas and the transitions.

  • Barkha

    Member
    November 6, 2021 at 5:19 PM
    100 Network Points
    Activity Points 560

    Consumers tend to read online reviews before making purchasing decisions. Looking at reviews is quite useful but might not necessarily be the only deciding factor while buying. This essay will explore on views about online ratings.

    It is becoming increasingly popular to give feedback these days. People get showered with forms to fill and surveys to take pretty much about everything in their day to day lives. Some websites give credit points to buyers for reviewing their products. Whether it is before buying a mobile phone, shopping online or eating at cafes and restaurants, people are big on reviews. There are dedicated Youtube channels related to product reviews. It is indeed become one of the most important factor that easily influences customers.

    Sometimes, simply reading through public’s opinions and perspectives might be overwhelming. If we look at a popular item of interest, there might be some positive and some negative reviews about it which might influence a customer to go against their own will. Evidently, there is very little disappointment for products purchased solely based on reviews. However, there are some things to consider while using customer reviews such as the number of people who have reviewed and if they have shared pictures of the actual product. Although people create fake accounts to post irrelevantly on the web to gain some publicity, I think customer reviews is a great tool at our disposal that allows us to carefully evaluate the things we wish to buy.

    To conclude, online reviews are reliable and a useful tool before making a purchasing decision. Customers must carefully read and evaluate prior to making a decision as they may encounter fake reviews that might be misleading.

    • Shahbaz

      Administrator
      November 7, 2021 at 1:13 PM
      50 Network Points
      Activity Points 7810

      * “explore on views” (the verb ‘explore’ is usually not used with any prepositions. We just say ‘explore something’)

      * “to take pretty much about everything in their day to day lives” (did you mean to write ‘take’ here? That does not make sense to me. The noun ‘take’ with the meaning ‘opinion’ (what’s your take?) cannot be used as a verb . It should be ‘to give [one’s] take’ )

      * “It is indeed become” (It has indeed become) [ ‘It is become’ would be wrong. In spoken language as well as in contracted forms ‘it has become’ and ‘it is become’ is usually ‘it’s become’ ]

      * The first body paragraph details the prevalence and popularity of online reviews. The question is ‘are they the most useful tool to use when making a purchase? ‘. The first body paragraph should start answering this question. This is an important point and if there is any question regarding this point please do raise it in the class.

      * ‘customer reviews is a great tool’ (are a great tool)

      * Score : 4.5/6 Apart from a few slips, there is excellent grammatical control and range. Similarly, the use of vocabulary is also very advanced and natural. At the same time, the sequencing and development of ideas is very weak and can be improved quite a lot.

      Since we only have 250 words and 40 minutes to complete the test, most IELTS experts recommend introducing a point first and then elaborating in with explanations or examples.

      In this essay, I think the main point in the second paragraph was ‘reviews can be useful, but there are dangers to be aware of’. I would first present this point in a straightforward manner and then go on to explain it. You can check out the sample essays to see how this is done.

  • Mamta

    Member
    November 8, 2021 at 12:01 AM
    140 Network Points
    Activity Points 2250

    In today’s modern world, the Internet plays a vital role in our life. Nowadays people use the Internet to buy products online and check many customers reviews to know about that product. This essay will explore the ideas, why reviews of customers are beneficial while shopping online.

    To start with, online shopping is very trending among youngsters. They want to buy everything online while sitting in their homes. Customer reviews provide them with a free service to purchase a nice product. They might save lots of money and their valuable time by analysing the reviews because they can make their mind clear whether they want to give it a try or not. Otherwise, they can engage in the return and exchange process, if they don’t find it appropriate after purchasing. Many people give their feedback about that product that would be beneficial for others to make a decision.

    In addition to that, Good and bad experiences of many individuals are required for online shopping to know about the authenticity of the product. Many duplicate products are available in the market. By reading the reviews about a particular item, a person gets to know the quality of that item. Customers can save themselves from the wrong purchase and exactly know about the type of product and its positive and negative features along with price. Many people who don’t have much knowledge of laptops and phones, buy them after reading the reviews.

    To conclude, customer feedback is essential in online shopping to provide a good platform to purchase original items and saves time and money. Real experiences of others would help them to make up their mind.

    • Shahbaz

      Administrator
      November 8, 2021 at 12:46 PM
      50 Network Points
      Activity Points 7810

      * ‘Nowadays, people use ‘

      * ‘This essay will explore the ideas, why reviews of customers are’ [ ‘the ideas, why reviews… are…’ does not sound right at all. It could have been ‘explore why reviews…are…’ or even ‘ideas related to why reviews…are… ]

      * ‘In addition to that, Good and bad’ (no reason to capitalize ‘good’)

      * The vocabulary was mostly error-free. However, it could have been improved quite a lot. Some expressions like ‘they can make their mind clear’ are not very natural even though they convey the meaning well.

      Score : 4.5/6

  • Sheeba

    Member
    November 8, 2021 at 12:48 PM
    0 Network Points
    Activity Points 3160

    Many people find customer reviews on the website as genuine feedback to make decisions to purchase or not. I completely agree with this opinion, it helps to buy the best product in the market. This essay will discuss the benefits of the online reviews and demerits of those reviews followed by a reasoned conclusion.

    I believe that reviews give people a trust to purchase. The reviews from various people help us to get a product with good quality either in online or shopping directly in shop. Due to the advancement of Artificial Intelligence the reviews has been placed in a relevant bucket automatically. For instance, words like ambiance, cost are formed as a tab. Reviews regarding ambiance fell into a particular bucket and reviews related to cost are kept in a separate bucket, so people find it easy to go through the reviews.

    On the other hand, there are some fake websites which post their own reviews. Such kind of pages has to be reported. Even though there are many advantages with online reviews, there are few disadvantages too. In some company websites, few candidates who did not get through the interview process will post negative comments about the company. Such kind of reviews spoils the reputation of the company. While applying for job in companies, reviews are mere waste.

    To conclude, I strongly believe online reviews are great boon to purchase accessories, dress and household things, but online reviews are not helpful when we try to know about companies.

    • Shahbaz

      Administrator
      November 9, 2021 at 11:28 AM
      50 Network Points
      Activity Points 7810

      * ‘on the website’ (when you say ‘on the website’ that would be usually understood as ‘on one particular website’. I have noticed this problem before. I recommend reading about the use of articles and plural nouns.

      * “I completely agree with this opinion, it helps to buy the..” (The comma here should have really been a full stop. The two clauses are completely independent and they both stand as separate sentences. )

      * Since the question is ‘Are customer reviews the most useful tool to use when making a purchase?’ It is not necessary to discuss both sides of the issue. It is okay to present a mixed opinion if you are able to present them in a well-developed way. I just wanted to point out that presenting both views is only necessary in a ‘discuss both views’ or ‘advantages and disadvantages’ type essay.

      * ‘a trust’ (in this context, ‘trust’ is not countable – I would have written ‘they develop trust’ or something to that effect)

      * ‘ in online’ (‘online’ can be used without any prepositions. )

      * ‘the reviews has been placed’ (have been) [There were more instances of ‘subject-verb agreement’ problems in the essay]

      * ‘regarding ambiance fell into a particular’ (fall into) <- because we are talking about this in a general way. The simple present tense would make more sense.

      Score : 4.24/6 ( The task was addressed and the ideas were relevant. The problems with grammar are very noticeable )

  • Swati14

    Member
    November 8, 2021 at 2:29 PM
    100 Network Points
    Activity Points 2380

    Most people prefer to look at customer reviews about the products before buying through online platforms. I completely agree with this opinion and think that customer reviews play a crucial role in online shopping.

    Nowadays, many people opt for online shopping and customer reviews about a product play important role in their decision-making process. These reviews provide a true picture and feedback about the product, which people are going to buy. Many online shopping platforms allow customers to upload actual images and videos of products which benefit other people to have some idea of the actual images and know-how of the products, and help people to save their money and time if feedback is not good enough. For instance, Amazon entitle their customers to share actual pictures, videos and feedback about products, this helps others to decide on the same products and save their time and money if a product is not according to the desire of people.

    These days, similar kinds of products are available on various online platforms. Because of that, people go for customers reviews first before finalising their order and choose that which have a good response. This feedback reduces the confusion of people while selecting a product for them. For example, many online platforms like Amazon and Flipkart have similar products, in this case, customer reviews help people to select the right product for them.

    To conclude, in my opinion, customer reviews help people by providing real images and videos of the products and save their money and time by giving true feedback on products. It also helps in deciding the product from various options available on different websites.

    • Shahbaz

      Administrator
      November 9, 2021 at 11:38 AM
      50 Network Points
      Activity Points 7810

      * ‘buying through online platforms’ (‘buying online’ is more common. ‘online’ can be used like an adverb without any prepositions.

      * The second sentence in the first body paragraph (Many online shopping…) used a comma before ”which” even though it was not necessary there. The second sentence, interestingly, does not use a comma before ‘which’ even though that would have made the sentence clearer. Look up ‘when to use commas before which’ and ‘when to use commas with relative clauses’.

      * ‘Amazon entitle their customers’ (the use of ‘entitle’ in this way looks a bit peculiar to me)

      Score : 4.25/6 (The task was addressed properly and the ideas were relevant and expressed clearly. However, the word choices are not always stylistically appropriate. Some of them do not collocate well. The problems with grammar are also easily noticeable. )

  • Manju

    Member
    November 9, 2021 at 10:08 AM
    140 Network Points
    Activity Points 840
    • Falak

      Administrator
      November 10, 2021 at 12:54 PM
      280 Network Points
      Activity Points 6970

      Feedback : Word limit of minimum 250 words needs to be maintained. Use Cohesive devices wisely.

      Band : 3/6

      Keep writing!

    • Falak

      Administrator
      November 10, 2021 at 1:11 PM
      280 Network Points
      Activity Points 6970

      Feedback : Word limit of minimum 250 words needs to be maintained

      reviews online of a (for a) particular product before

      will discuss on the importance ( discuss the importance); no preposition is required

      Topic sentences could have been more effective

      Band : 3/6

  • Mohit

    Member
    November 10, 2021 at 9:06 PM
    140 Network Points
    Activity Points 1560

    Most of the people want to check the quality of the product before buying and the best way to check the same is the reviews , available on intranet. Does customer feedback really plays an important role in making a purchase? Well , I have experienced that yes it plays. This essay will discuss the utility of customer reviews.

    Almost all the people , in modern age of internet , check the reviews of a product before making a decision. This practice is being followed not only in modern age but also since inception. today the feedback are retrieved from internet while earlier it was being taken through mouth campaign. The feedback is the real life experience of the exist customer , which discuss about the quality of the ware and if the experience is good then obviously the quality would be perfect. Thus we can underscore the usefulness of customer reviews.

    Secondly, consumer reviews also divulge the company’s various policy like: After sale service, Return policy or warranty policy etc. It is very rudimentary thing that most of the people always prefer to buy a brand . For them product comes later and that is the very point when brand policy become more relevant before buying the item and here customer reviews , again play a vital role. they do not consider their purchasing as an expense but an investment and thus go very selectively and will not hesitate to reject even a brand if the reviews do not gratify their needs, therefore once again the importance of customer review is grounded

    Eventually , when ever a person think about buying goods or services , he always prefer to have an idea about the quality of the product and the goodwill of the company. He is going to invest his hard earned money in a product and will definitely enquire about the product and other than customer feedback no second way can be much effective. Thus, unequivocally, the triumph of customer feedback, in buying a product is proclaimed

    • Shahbaz

      Administrator
      November 12, 2021 at 11:09 AM
      50 Network Points
      Activity Points 7810

      * “Well , I have experienced”
      The interjection ‘well’ might not be suitable in a task 2 essay. It’s obviously very common in spoken language.

      * The choice of words is very unusual at time.

      * A few instances of issues with capitalization and use of commas.

      Score : 4/6

  • Rekha

    Member
    November 18, 2021 at 7:05 AM
    120 Network Points
    Activity Points 740

    With the recent technological advancements, everyone is leaning towards buying products online based on the client’s feedback. I strongly agree with the above statement and think that customer evaluation plays a prominent role in the products that are purchased through the internet.

    First of all, I truly believe that consumer’s comments would make an online purchaser’s life easy to make decision. As it provides the information that the buyer is looking for is readily available through the reviews as it contains one’s opinion on the product which explains whether the product has met their expectation or not, details on the quality, and the rating given to a product. This would not only expose one’s feedback but also the consumer would get all the required information such as the quality, durability, information on material, cost comparisons which would finally make it easy to make the decision. Furthermore, making online purchases would save a lot of travel time, energy, cost, and within the comfort of home.

    In contrast, if a person plans to buy the product in-store that would accompany a lot of hassle in various ways. For example, the person would need to travel to the store to buy the product which includes effort, cost, and time. Not only but also if they change their mind or opinion returning the product would be difficult. Whereas, online shopping would eliminate the disappointment of the product as the reviews already provided some idea on the expectation of the product. In addition, return requests are easy and the purchaser can do the comparison of the same product on various sites based on the shopper’s comments.

    To conclude, I would encourage people to make an online purchase through the analysis done by the previous consumers. As the data provided under the review session delivers all the data that a purchaser is looking to buy a product.

    • Shahbaz

      Administrator
      November 18, 2021 at 4:56 PM
      50 Network Points
      Activity Points 7810

      * ‘plays a prominent role in the products that are purchased through the internet.’ (plays a prominent in the purchase of products through the internet)

      * ‘ would make an online purchaser’s life easy to make decision.’

      (the last part of the sentence is not complete)

      * ‘ Furthermore, making online purchases would save a lot of travel time, energy, cost, and within the comfort of home.’ (The last part of the sentence does not fit well with its first part)

      Vocabulary and Word Choice

      “buy the product which includes effort, cost, and time.”

      “This would not only expose one’s feedback”

      Some word choices sound a bit unnatural. They might be the result of an attempt to avoid repetition. It is important to remember that our vocabulary needs to natural.

      Score : 4.5/6

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